Chocka WellbeingMassage and bodywork, one person at a time

How can we help?

Answers to common questions about booking with Chocka Wellbeing.

Booking

Booking an appointmentFinding appointment that suits you, how to pay, and what happens if you need to cancel.Booking for other peopleNaming a person for each place, booking for children, and cancelling a place you booked for someone.EventsBooking a one-off event, free places, and adding a koha.How waitlists workJoining a full session, getting offered a spot, and accepting or declining.

Paying

Paying for a bookingWho you're paying, whether your card details are stored here, and how refunds work.PassesBuying a block of credits, which appointments a pass covers, and when credits expire.Gift cardsBuying one for someone, redeeming a code, and spending a gift balance.

Your account

Your accountYour bookings and wallet, changing your details, email preferences, and signing in.Signing in & securityGetting in when you've forgotten your password, sign-in links, and what the business can and can't see.The questions you are askedAllergies, medical notes and emergency contacts — who can see your answers, and how to change them.Agreements & policiesThe documents Chocka Wellbeing asks you to accept, why booking sometimes pauses for one, and where to read them.